Privacy Policy

redcrownpoland.com and its subsidiaries and affiliates value you as a customer and are committed to respecting your data privacy. In the course of providing you with products and services, we may collect certain information about you. This Privacy Policy is provided to explain our practices and policies regarding the collection, use, and sharing of information obtained from or about you when you visit, access, or use our properties, websites, or mobile applications. By visiting, accessing, or using the redcrownpoland.com Services or providing information in connection with them, you expressly consent to the collection, storage, use, and sharing of your information as described in this Privacy Policy. Please note that if you do not agree with anything in this Privacy Policy, you should not visit, access, or use the redcrownpoland.com Services or provide us with any information related to them. This Privacy Policy does not create a contractual obligation between you and redcrownpoland.com and is subject to our Terms of Service. If you have any questions about this Privacy Policy, please contact us.

HOW WE COLLECT YOUR INFORMATION

Information You Provide Directly: You may share information directly with us in various situations, including but not limited to:

Submitting information through our websites or mobile apps.
Using gaming and non-gaming services at our properties.
Signing up to receive email or text messages from us.
Registering for Wi-Fi access at a property.
Parking on our premises.
Installing or using one of our mobile applications.
Participating in the redcrownpoland.com Rewards program.
Logging in as a redcrownpoland.com Rewards member.
Making a reservation at a property.
Entering online promotions.
Requesting information from us.
Scanning your ID at a check-in kiosk.
Applying for casino credit or providing feedback through surveys.

Information Automatically Collected Through redcrownpoland.com Websites:

(i) Traffic Data: We automatically track and collect general log information when you visit our websites, including your:

IP address
Domain server
Operating system
Type of web browser, as well as the pages you visit on the site (collectively referred to as "Traffic Data").

While Traffic Data does not personally identify you, if you choose to provide us with personal information, we may combine it with the Traffic Data to enhance your experience on our websites. We use the Traffic Data to report on aggregated website activity and to better understand user needs, which helps us make informed decisions regarding the content and design of our website. This data allows us to:

Estimate audience size and usage patterns
Determine what information is most and least interesting
Speed up searches
Identify potential performance issues with the website.

CHANGES TO OUR PRIVACY POLICY

Over time, it may become necessary to revise or enhance our Privacy Policy. When we implement changes, we will update the relevant information on our websites regarding the Privacy Policy. We encourage you to periodically review our websites to stay informed about any updates to the Privacy Policy.

If you continue to provide us with information or use our services after changes to the Privacy Policy have been made, it signifies your acceptance of the new terms and our use of your personal information in accordance with the revised policy. Should we make significant changes to our information collection practices, such as gathering new types of information, altering the usage of previously collected data, or introducing new categories of third parties with whom we will share information, we will notify you accordingly.

If you do not agree with the changes, we recommend discontinuing your use of our services before the updated Privacy Policy takes effect.

LEGAL GAMING AGE POLICY

Individuals under the age of eighteen (18) are prohibited from participating in any gambling activities or accepting related offers. All promotions and opportunities are not available to those younger than the legal gaming age specified in the applicable jurisdiction.

Those who are below this age cannot engage in gaming-related offers or win promotions, and we do not collect any information from such individuals for gaming purposes. We reserve the right to verify a person's age at any time and for any reason, and we may refuse to provide services to anyone who cannot present valid proof of age.

For further information on regulations and age restrictions, please refer to the appropriate legal resources.

RESPONSIBLE GAMING

We are committed to promoting responsible gaming and take this issue very seriously. For more information about our corporate dedication to responsible gaming practices, please visit our website. You will find resources and guidelines that outline our approach to ensuring a safe and enjoyable gaming environment for all our customers.

If you have any concerns or need assistance related to responsible gaming, we encourage you to reach out to our support team for help.

ADDITIONAL INFORMATION; CONTACT DETAILS

To review our privacy principles or to learn more about how redcrownpoland.com ensures compliance with privacy regulations, please refer to our Privacy and Data Protection Policy.

If you have any further questions, comments, or concerns regarding this Privacy Policy or our methods of collecting and using your information, you can reach out to us via email.